Privacy Policy | Oden POS

1. Introduction

Oden POS ("we," "our," or "the application") is a point-of-sale system designed for restaurants and food businesses. This privacy policy describes how we collect, use, store, and protect information from our users and their customers.

2. Information We Collect

2.1 Business Information

Business name
Address and contact details
Tax information (RFC, legal business name)
Business logo and images

2.2 Employee Information

Name and contact details
Role and permissions in the system
Access credentials (encrypted PIN)

2.3 Business Customer Information

Name (optional)
Phone number (optional, for deliveries)
Delivery address (when applicable)
Order history

2.4 Transaction Information

Order and product details
Payment methods used
Transaction amounts and dates
Cash drawer movements

3. Use of Information

We use the information collected to:

Process orders and transactions
Generate sales reports and analytics
Issue receipts and invoices
Manage inventory and products
Coordinate deliveries and reservations
Improve our services
Send important service notifications

4. Storage and Security

We implement technical and organizational security measures to protect your information:

Data is stored on secure servers provided by Supabase, located in data centers with international security certifications.

Data encryption in transit (SSL/TLS)
Password and PIN encryption
Secure storage on protected servers
Role-based restricted access
Regular backups

5. Data Sharing

We do not sell, rent, or share your personal information with third parties, except in the following cases:

When necessary to process payments (payment processors)
To comply with legal or tax obligations
With your explicit consent
To protect our legal rights

6. Data Retention

We retain your information for as long as you maintain an active account with us, and as required by applicable legal and tax obligations (generally 5 years for tax records in Mexico).

7. Your Rights

In accordance with the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP), you have the right to:

Access: Know what personal data we hold about you
Rectification: Correct inaccurate or incomplete data
Cancellation: Request deletion of your data
Objection: Object to the processing of your data

To exercise these rights, contact us at: privacidad@oden.food

8. Camera and Gallery Usage

The application requests access to the camera and photo gallery only to:

These images are stored securely and are not shared with third parties.

Take or select product photos for the menu
Customize the business logo

9. Push Notifications

We use push notifications to alert you about:

You can disable notifications at any time from your device settings.

New orders received
Order status updates
Important system alerts

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes through the application or by email. We recommend reviewing this policy periodically.

11. Contact

If you have questions about this privacy policy or the processing of your personal data, you can contact us through:

Email: privacidad@oden.food
Website: oden.food